FAQs

Q: What payment methods do you accept? A: We accept all major credit cards, debit cards, UPI, and net banking. Cash on delivery is also available for select locations. Q: How long does shipping take? A: Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available at an additional cost. Q: Do you offer international shipping? A: Currently, we ship within India only. We're working on expanding our shipping options. Q: What is your return policy? A: We offer a 7-day return policy for unused items in their original packaging. Please see our Returns page for full details. Q: Are your products genuine? A: Yes, all our products are 100% genuine and come with authenticity certificates where applicable. Q: How do I track my order? A: Once your order ships, you'll receive a tracking number via email and SMS. You can use this to track your delivery. Q: Do you offer gift wrapping? A: Yes! We offer complimentary gift wrapping for all orders. Just mention it in the order notes. Q: How do I care for my jewelry? A: Store your jewelry in a cool, dry place. Avoid exposure to perfumes, lotions, and water. Clean gently with a soft cloth. Q: Can I customize my order? A: Yes, we offer customization options for select products. Please contact us to discuss your requirements. Q: How can I contact customer support? A: You can reach us via phone, email, or WhatsApp. Visit our Contact Us page for details.